Job Coach Position

Community Inclusion and Relationships

Everyone wants to belong and to have valued roles in their community and their workplace. One of your most important roles as a Job Coach is learning how to support people to develop relationships at their jobs. In order to do this it will help you to know what the person likes and what their preferences and strengths are.

As a Job Coach you will need to develop ways of finding out what is going on in the workplace of the person you support. You will also need to find ways to build bridges between the person you support and his or her co-workers.

FAIR TREATMENT

Lisa works at a large retail store and has many co-workers. Cleo, her Job Coach, observes how Lisa and her co-workers interact by walking around the store and watching from a distance. Cleo observes one of Lisa’s co-workers calling Lisa names, such as stupid or idiot, to her and about her when talking to other employees.

Cleo talks to Lisa about how she feels when people call her names. Lisa says that she is not sure how to respond and that it does not make her feel good. Cleo also talks to the store manager about what he has observed. Cleo and the store manager talk about educating the other employees about treating everybody the same. The store manager creates a mandatory training for all of the staff about discrimination and treating everybody with respect.

Maintaining Relationships